Are you happy with your name a star gift?
110% Money back guarantee
We’re so confident you’ll like our name a star gifts, we’re guaranteeing our products with a 110% money back guarantee! We created our gifts to make you happy and we don’t want to see any unhappy customers.
If your printed gift does live up to your expectations we will refund you 100% and add 10% more.
You can request a refund if:
- Your gift does not correspond to the description on the product page you ordered
- One or more items were damaged during the transportation or preparation
- Items are missing from the gift pack description on the product page
How to claim your money back guarantee:
- You have 14 days since the delivery to contact our customer service at firstname.lastname@example.org and explain in detail what went wrong
- You will need to send the gift with all the items back to the address we provide.
How do we send you money?
100% of your order is sent back to the card from you have paid and 10% are sent through PayPal to a PayPal account you provide.
Please note: does not apply to Name a Star Gift PDF certificates, the policy applies only to printed gifts.